Retail

Handle incoming callers with ease while servicing in-store customers.

• Pre-recorded message options enable callers to quickly get to the information they need (store address, hours of operation, etc…) without interrupting service to in-store customers
• While out on the floor, quickly find out information the customer needs by reaching out via a mobile handset
• Toll restriction capabilities limits use of store phones for long-distance except for authorized personnel – saving the store money.

Food Service and Entertainment

Communicating effectively while you are mobile and servicing customers in a noisy, sometimes dimly lit environment which can cover large areas or multiple buildings can often prove to be a challenge.

• Mobility options, from mobile handsets to smartphone SIP apps, keep you connected from anywhere
• Backlit displays are easily viewed in low lit areas
• Place telephones throughout the property with no worries of fraudulent long distance (LD) charges - LD calls can easily be restricted to authorized personnel only
• Automated Attendant frees up staff to assist customers on-premises

Dentist Offices

Deal with the morning telephone ‘rush hour’ more effectively. A high volume of incoming calls from patients wanting to book appointments at certain times of day can be dealt with easily with the option to log staff in and out of Call Groups.

• Relief can be given to receptionists during peak times
• A convenient way to share the workload
• Even small teams can deal with fluctuating call volume

Healthcare

Doctors’ offices, surgery centers and other healthcare organizations receive a high volume of frequent inquiries.

• Customized recorded messages are played to callers giving them the option to route themselves to the right department or leave a message for prescription refills, reducing the need for a receptionist to handle every call
• Eliminate the expense of an answering service with email or external message notifications to appropriate personnel during off hours

Small Hotels/Motels

Ensure your guests have a memorable stay by providing them access to personalized services that enhance their experience. Guests can customize services from guestroom messaging, wake-up calls and do not disturb plus have one-touch access to important services.